Oklvbet Privacy Policy — how your information is kept safe

Oklvbet only collects information that is genuinely needed to deliver its services. Data collection happens in two ways — information you provide directly, and information collected automatically.

Remember — oklvbet never asks for your National ID number or bank account number during the standard registration process. Government-issued ID photos are only requested during KYC verification for large withdrawals.

Oklvbet uses collected data only for its stated purposes. Data is never used beyond what has been specified.

• Account creation and management: name and phone number are used for account verification.
• Payment processing: Mobile banking details are used solely to complete deposits and withdrawals.
• Support services: Our support team can access account information to help resolve your issues.
• Security monitoring: Used to detect unusual login activity or suspicious behavior.
• Service improvement: analyzing usage patterns to enhance the app and website.
• Legal obligations: required information may be provided in response to lawful requests from law enforcement authorities.
• Responsible gaming: Used to identify excessive play patterns and provide appropriate support.

Oklvbet never sells or shares your data with third parties for advertising or any other commercial purpose. If you no longer wish to receive newsletters or promotional messages, you can opt out at any time from your account settings.

Oklvbet does not sell your personal data. However, in limited circumstances, data may be shared with trusted third parties — always in a way that protects your interests.

• Payment providers: only the information necessary to confirm transactions is shared with bKash, Nagad, Rocket, and Upay.
• Game providers: Live Casino and slots game providers receive only session IDs and game data — never personal information.
• IT security: cloud hosting and cybersecurity providers are given access for server maintenance, strictly under confidentiality agreements.
• Law enforcement: oklvbet is required to disclose data upon a valid court order or investigation under Bangladeshi law.
• Anti-money laundering: transaction reports may be submitted to regulatory authorities to detect financial crime.

The oklvbet website and app use cookies. A cookie is a small data file stored in your browser — it keeps you logged into your account, remembers your preferred language, and helps maintain security.

• Essential cookies: These maintain login sessions, handle security verification, and remember language preferences. They cannot be disabled as they are required for the service to function.
• Performance cookies: help identify where the site loads slowly or which pages experience the most issues.
• Functionality cookies: remember a user's preferred game category or display settings.
• Analytics cookies: Used to analyze overall usage patterns and improve the service — no individual-level tracking is performed.

Oklvbet does not use advertising or third-party tracking cookies. You can clear cookies from your browser settings at any time, though doing so may affect the functionality of certain features.

Oklvbet does not retain any data longer than necessary. Retention periods vary depending on the type of data.

• Active account data: retained for as long as your account remains active.
• Transaction records: Retained for up to 7 years in accordance with financial law requirements.
• Gaming history: up to 3 years, for responsible gaming monitoring purposes.
• Support conversations: retained for up to 1 year after the issue is resolved.
• Login logs and security data: retained for 90 days, then automatically deleted.
• Account closure: personal data is deleted within 30 days of the closure date — however, transaction records are retained for legal compliance.

When you request data deletion, oklvbet will delete as much data as legally possible and inform you of what is being retained and why.

Oklvbet believes your data belongs to you. That's why you have several important rights over your personal information.

Oklvbet uses industry-standard technology and processes to protect your data. Multiple layers of security are in place so that your data remains safe even if one layer is compromised.

• SSL/TLS encryption: All communications are encrypted via HTTPS — no one can intercept them in transit.
• AES-256 data encryption: All sensitive data stored on our servers is encrypted.
• Password hashing: Passwords are stored as bcrypt hashes — no one at oklvbet can read them.
• Firewall & DDoS protection: to defend servers against external attacks.
• Regular security audits: routine vulnerability assessments conducted by independent third-party experts.
• Staff access control: only designated staff members are permitted to access specific data.
• Log monitoring: an automated system to detect unusual access patterns.

That said, no platform can guarantee 100% security on the internet. In the event of a security breach, oklvbet will notify affected members as quickly as legally required and take immediate steps to minimize any harm.

Oklvbet may update this Privacy Policy over time — due to technological changes, new services, or legal requirements. Each update is reflected in the "Last Updated" date at the top of the page.

• Minor changes: a notice will be posted on the page.
• Major changes: you will be notified in advance via SMS to your registered mobile and an in-app notification.
• Major changes: Your consent will be obtained via email.

For any privacy-related questions or requests, contact our Help Center directly. oklvbet's data protection team will respond within 48 hours.